Return & Refund Policy
Because my products are handmade, made to order, customized and/or assembled specifically for each customer, all sales are final. I do not accept returns, exchanges or refunds.
Please carefully review all product details, personalization, colors, sizes and shipping information before completing your purchase. Once an order has been placed, changes or cancellations cannot be guaranteed.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact me within 3 days of delivery. Include your order number and clear photos of the item and packaging so I can review the issue.
If the mistake was mine or the product was damaged during shipping, I will work with you to provide an appropriate replacement or resolution. Minor variations in color, placement and appearance are normal with handmade products and are not considered defects.
Shipping Issues
I am not responsible for:
Incorrect or incomplete shipping addresses provided at checkout
Packages marked as delivered by the shipping carrier
Shipping delays outside of my control
Damage caused after the product has been delivered or used
By completing your purchase, you acknowledge and agree to this policy.